FAQs

Can you as a customer ask for your items faster? 

Yes, we will do Rush orders for anyone who needs your items faster. There is a rush order fee of 10 Dollars to rush your order to the top of my list and get it out to you by your needed time.

What are the payment methods?

We only take payments with PayPal.

how do you ship my product?

All of our shipping is done thru USPS. *We usually always ship first class. *Our items are always wrapped with gift wrapping and placed neatly in an envelope. If your items are bigger or have a lot of items I will ship them all in a box. I will always make sure your items have plenty of room and are not just thrown in the envelope or box.

Can I refund or exchange my items?

I’m sorry but at this time Kendra’s Unique Bowtique cannot accept refunds, please purchase seriously. All sales are final, and non-refundable.
 
After receiving the item you will have 7 business days to message me or email me that you need an exchange or that you were not happy with the product. You will either get a new item or a store credit. You will have 6 months to use the store credit. I will do a return if you’re not happy with the item. I will request that the item I sent you be sent back to me. Once that item is sent back to me I will send you something else an exchange. If you request or want the credit, once I get the item back to me the same way I sent it to you. I will then give you a code for your credit.

can you ship out side of U.S Territory? 

I do not ship overseas or out of the United States. I only ship to the 50 states, Hawaii and Alaska included.

How to pay with PayPal?

Once you have added everything that you want to your cart, just click check out. And it should take you step by step in getting you thru the check out and finish placing your order.

How to pay for items without a PayPal account?

You do not need a PayPal Account to pay for your items through PayPal. You can choose the PayPal Option during checkout. After you submit your order click the “PayNow” button. Scroll Down and you will see the option to pay with a Creditor Debit Card WITHOUT having to sign up for a PayPal account.*Your order will not be started until your payment has cleared. * If you are having any kind of problems with making payments, please feel free to contact me.

How can I tack my order?

You can always track your order from here or using “track my order from top menu of website”